Subscribe to Australian Pet Nutrition
Then setting up a subscription with Australian Pet Nutrition is the obvious choice.
Set up regular orders of your favourite nutraceuticals (or raw food products - if you’re based in qualifying locations) and enjoy all the benefits of
What are the benefits of subscribing to Australian Pet Nutrition?
Save 5% on Subscription Orders
Save on your subscription purchases with 5% off qualifying orders.
This is a vital saving for those essential pet care products you order on a regular basis.
Easy Repeat Shipments
One of the pillars of animal wellbeing is consistent, reliable care. That’s what makes setting up repeat shipments of your favourite APN products essential.
Choose your preferred subscription order frequency, then sit back and relax whilst we get everything organised.
Complete Control
The power is your hands. Which is why as responsible pet parents, we need to make the best choices possible for our four-legged friends.
With subscription orders, there are no lock-ins. So you can pause, cancel or skip a shipment at any time.
Browse
Check out our full range and select your favourite APN products.
Order
Make sure to select “Subscribe & save” and choose your preferred delivery frequency. Then simply add the product to your basket.
Enjoy
Checkout your basket, then kick back and relax as we get everything organised. We’ll email you with updates on your subscription order status.
Manage your subscription here
Subscription FAQs
Save 5% on Australian Pet Nutrition products when you Subscribe & Save.
Payment is automated, so you only have to set your order up once. We’ll then take care of the rest.
You can choose how frequently you'd like to receive Australian Pet Nutrition products, with delivery options including:
- Every 2 weeks
- Every 4 weeks
- Every 6 weeks
- Every 8 weeks
- Every 10 weeks
- Every 12 weeks
- Every 16 weeks
As there’s no lock-in, you can pause or cancel your subscription orders at any time. You can also skip an order too.
Brief and cleWe accept Visa, MasterCard, Apple Pay, Google Pay, Shop Payar answer
If you choose a direct payment gateway to complete your purchase then your credit card details are stored securely by our ecommerce partner, Shopify, for as long as is necessary to complete your purchase transaction. Your card details are deleted once the purchase is completed.
Your delivery date will depend upon what date you select when setting up your subscription.
Australian Pet Nutrition uses Australia Post as our regular shipping service. Orders are shipped Monday to Friday.
Once your order has been shipped, you will receive a notification email along with a tracking number.
Australian Pet Nutrition will accept no returns or refunds.
We may at our discretion exchange a product if it is found to be defective or you received the wrong product, provided that you notify Australian Pet Nutrition via email info@australanpetnutrition.com.au, immediately the defective or incorrect product is noticed and the defective/incorrect product is kept for our scrutiny.
Except for the foregoing, you may not return, cancel, or exchange any product purchased through the website. Certain jurisdictions may provide additional statutory rights; nothing herein is meant to limit your return or cancellation rights under local law.
If you require a refund or replacement under any circumstances, the request must be made within 7 days of the order being received (this includes any products that may be missing from your order). Any requests made after this time will not be approved.
Full details of the returns and refunds can be found in our Refund Policy.
We do not ship internationally at this stage.
Our 100% raw, natural, nutritionally balanced dog food and nutraceuticals qualify for FREE Local Pick-up or $10 delivery in Darwin, Palmerston and Fly Creek, NT.
Delivery is available Australia Wide on nutraceuticals.
(Shipping fees apply for orders)
You need to notify Australian Pet Nutrition within 3 days of delivery at info@australianpetnutrition.com.au if your goods are damaged in transit.
Provided there is satisfactory evidence the goods were damaged during shipping we will happily provide replacement products.
We’re only human, so if mistakes occur - we really do apologise for that!
If you require a refund or replacement under any circumstances, the request must be made within 7 days of the order being received (this includes any products that may be missing from your order). Any requests made after this time will not be approved.
Due to product viability we are unable to accept temperature sensitive items being returned due to change of mind.
A refund or replacement may be provided if:
- You receive a faulty product. Note: Change in appearance does not always imply the product is faulty.
- You receive a product that has been damaged during transit (photo evidence required).
- You receive a product that was not what you ordered (photo evidence required).
- You have ordered a product incorrectly.
A refund or replacement will not be provided if:
- You have opened the product.
- Returned goods are damaged in transit. Please take care to package returning goods appropriately.
- There has been a reaction to any products.
- There is a delay in delivery once it leaves our premises.
- There is an error made with respect to the delivery information provided when placing the order.
- An authority to leave without a signature resulting in a missing parcel.
- A temperature-sensitive product arrives at a warmer than the desired temperature, or is exposed to high temperatures after delivery.
- A product has been marked with price tags or other markings.
Please contact info@australianpetnutrition.com.au to make a claim for an exchange or refund.
Other FAQs
Adding something new to your pet’s diet can be a shock to them. We recommend that if you're new to adding powders to their bowl, start with a portion of the recommended amount and then gradually increase to the correct amount over 3-4 days.
We also recommend feeding as separate to their main meal for optimal enjoyment as some herbs aren’t always the most pleasant smelling or tasting.
Our nutraceutical ingredients are primarily sourced locally in Australia and are organic. However, some herbs are not native to Australia or readily available through our suppliers.
In these instances we source internationally, ensuring the same organic and highest quality human-grade ingredients are sourced.
All our raw food ingredients are sourced within Australia. We only source from suppliers who put animal welfare first and we do not source from factory farms. We source as much of our produce from local Australian farmers and businesses as we can.
Every single ingredient is human-grade. We just don’t settle - ever!
Nutraceuticals should be stored in a cool dark place below 30 degrees celsius or the refrigerator.
The only exception to this is our Collagen Plus, which can’t be stored in the refrigerator. It will harden the collagen, so keep it in a cool dark cupboard.
Follow all instructions on the label. They must remain frozen until you are ready to thaw and serve. Thaw in the refrigerator and use within 3 days of thawing and opening.
You should always check with a vet health professional to decide if nutraceuticals are right for your pet. For contraindications please check the product information on the website or contact our friendly team.
The only products we don’t recommend for cats are our Yeast Cleanse and larger 600 mg and 1000 mg PEA.
My Subscription FAQs
If you would like to change your Subscription order, all you need to do to access your account is follow this link: https://australianpetnutrition.com.au/account/login
And remember to use the same email to log into your account that you used when you initially subscribed.
If you've forgotten your login details, follow this link to get your subscription login: https://australianpetnutrition.com.au/tools/recurring/get-subscription-access
Your username should be the email you used when you first set up your Subscription with Australian Pet Nutrition.
If you've forgotten your login details - hey, we’re all human - just follow this link to get your subscription login: https://australianpetnutrition.com.au/tools/recurring/get-subscription-access